Terms of service

Welcome to Vastraa. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • Vastraa operates an online fashion and clothing store.

  • By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

  • We make every effort to display product details, descriptions, and colors accurately.

  • Slight variations in color or design may occur due to lighting, screen resolution, or manufacturing differences.

  • All products are subject to availability.

3. Pricing & Payments

  • All prices listed are in INR (₹) and inclusive/exclusive of taxes as mentioned.

  • Vastraa reserves the right to change product prices at any time without notice.

  • Payments must be completed through approved payment gateways available on our website.

  • Vastraa is not responsible for payment failures due to third-party gateways.

4. Order Confirmation & Cancellation

  • Order confirmation will be sent via email/SMS after successful payment.

  • Orders can be cancelled within 12 hours of placing the order.

  • Once an order is shipped, it cannot be cancelled.

5. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier services.

  • Delays caused by courier partners, weather conditions, or unforeseen circumstances are not the responsibility of Vastraa.

  • Shipping charges (if applicable) are non-refundable.

6. Returns, Refunds & Exchanges

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy, available on the website.

  • Customers are advised to read the policy carefully before making a purchase.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to damage, hack, or misuse the website

  • Provide false or misleading information

Vastraa reserves the right to suspend or terminate access if misuse is detected.

8. Intellectual Property

  • All content on this website, including logos, images, designs, text, and graphics, is the property of Vastraa.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

  • Vastraa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability, if any, shall not exceed the value of the purchased product.

10. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.