Refund policy

eturn & Refund Policy – Vastraa

At Vastraa, we strive to provide high-quality fashion products and a smooth shopping experience. Please read our Return & Refund Policy carefully.

1. Return Eligibility

Returns are accepted only in the following cases:

  • Product received is damaged

  • Product received is defective

  • Product received is incorrect

All issues must be reported within 3 days of delivery.

To qualify for a return:

  • The item must be unused, unwashed, and unworn

  • Original tags, packaging, and invoice must be intact

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or discounted items

  • Customized or altered products

  • Innerwear, accessories, or products marked as Non-Returnable